Legal

Terms of Service

Effective Date: December 5, 2025 · Last Updated: June 9, 2026

All products are sold for laboratory research use only. Not for human consumption. By purchasing you certify you are a qualified researcher 18 years of age or older.
01

Agreement to Terms

By accessing or using the Newtide website (newtide.market) or purchasing any products from Newtide ("Company," "we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our website or purchase our products.

02

Company Information

03

Products & Intended Use

3.1 Research Chemicals Only

All products sold by Newtide are research chemicals intended solely for in vitro research, laboratory use, and lawful scientific investigation. Our products are:

  • NOT intended for human consumption
  • NOT intended for veterinary use
  • NOT intended for use in food, drugs, medical devices, or cosmetics
  • NOT sold for diagnostic or therapeutic purposes

3.2 Buyer Certification

By placing an order, you certify and represent that:

  • You are at least 18 years of age
  • You are a qualified researcher, laboratory professional, or authorized purchasing agent for a research institution, academic institution, or commercial laboratory
  • You will use the products exclusively for legitimate research purposes in compliance with all applicable laws and regulations
  • You will not resell products for human consumption or any unlawful purpose
  • You have the necessary permits, licenses, and institutional approvals required to purchase and handle research chemicals in your jurisdiction
  • You assume full responsibility for the proper handling, storage, and disposal of all products in accordance with applicable safety regulations

3.3 No Medical Claims

Newtide makes no claims regarding the safety, efficacy, or suitability of any product for any purpose. We do not provide medical advice, and no information on our website should be construed as such.

04

Eligibility & Account Registration

4.1 Eligibility Requirements

To purchase from Newtide, you must:

  • Be at least 18 years of age
  • Provide accurate contact and billing information
  • Agree to these Terms and Conditions

4.2 Account Verification

We reserve the right to:

  • Verify your identity and intended use
  • Request additional documentation
  • Reject or cancel orders that do not meet our eligibility requirements
  • Suspend or terminate accounts at our sole discretion

4.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

05

Orders & Payment

5.1 Order Acceptance

All orders are subject to acceptance by Newtide. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraud or unauthorized use
  • Failure to meet eligibility requirements
  • Orders that appear intended for non-research purposes

5.2 Pricing

All prices are listed in USD unless otherwise specified. Prices are subject to change without notice. We are not responsible for typographical errors in pricing.

5.3 Payment Methods

We accept payment via credit/debit card and cryptocurrency. All payments must be received in full before orders are processed.

5.4 Taxes

You are responsible for all applicable taxes imposed by your jurisdiction.

06

Shipping & Delivery

6.1 Shipping Terms

  • All orders ship from within the United States
  • Shipping times vary by destination
  • Risk of loss transfers to you upon delivery to the carrier
  • We are not responsible for delays caused by carriers or circumstances beyond our control

6.2 Shipping Address

Products will be shipped to the address provided at checkout. We are not responsible for orders shipped to incorrectly entered addresses. We reserve the right to refuse shipment to certain addresses at our sole discretion.

07

Returns & Refunds

All sales are final. We do not offer returns or exchanges. If you believe you received the wrong item or your order arrived damaged, contact support@newtide.market with your order number and we will review the issue at our discretion.

08

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Newtide or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

09

Limitation of Liability

9.1 Disclaimer of Warranties

9.2 Limitation of Damages

9.3 Maximum Liability

9.4 Assumption of Risk

You acknowledge that research chemicals may be hazardous and assume all risks associated with their purchase, handling, storage, use, and disposal. You agree to indemnify and hold harmless Newtide from any claims arising from your use of our products.

10

Indemnification

You agree to indemnify, defend, and hold harmless Newtide, its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of our products
  • Your violation of these Terms
  • Your violation of any law or regulation
  • Your violation of any third-party rights
11

Prohibited Uses

You agree NOT to:

  • Use products for human or animal consumption
  • Resell products for human consumption
  • Make false or misleading statements about your identity or intended use
  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website
12

Governing Law & Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in California in accordance with the rules of the American Arbitration Association.

13

Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or products after any changes constitutes your acceptance of the modified Terms.

14

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15

Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Newtide regarding your use of our website and purchase of our products.

16

Contact Us

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.